Three ways to engage.
All services are delivered through the CCS Attendance Analytics System™ — a proprietary framework that integrates attendance analytics with behavioral analysis to identify, explain, and improve fan turnout. Each engagement applies a different portion of the System, allowing programs to move from diagnosis to explanation to long-term attendance growth.
Attendance Diagnostic
A focused diagnostic that measures attendance structurally and behaviorally to identify what is happening and where attendance behavior is breaking down.
- What is happening?
- Where is attendance behavior breaking down?
- Attendance Scorecard
- Fan Funnel Analysis
- Written Diagnostic Report
- Review Meeting
Delivered in approximately 2–3 weeks.
A deeper engagement that combines attendance analytics with original fan research to explain why attendance behavior is breaking down and what should be addressed first.
- Why is attendance behavior breaking down?
- What should we fix first?
- Everything in the Attendance Diagnostic
- Surveys and Interviews
- Segmentation Analysis
- System Repair Analysis
- Intervention Sequence
Delivered in approximately 6–8 weeks.
An ongoing attendance intelligence partnership focused on implementing, monitoring, and refining attendance strategy over time.
- How do we improve attendance over time?
- What should we adjust as conditions change?
- Everything in the Attendance Behavior Analysis
- Ongoing Monitoring
- Seasonal Scorecard Updates
- Strategy Consultation & Support